Política de reembolso

If the product has any issues within seven days, we will provide a replacement with free shipping.

In case of non-human damage to the product within one year, please contact our customer service email. We will offer you a free replacement after the damage assessment.

Service Email: (PasldaHiehaEbike@163.com)

When sending the message, please include the following information:

  1. Order channel or website
  2. Order number
  3. Product video (shoot the details first, then the entire product)
  4. The serial number on the product frame